Guest Services

Flawless Service, Gracious Hospitality

Your visit with us is meant for relaxing and enjoying the city’s many splendid offerings. Our knowledgeable and discreet concierge staff is always available to assist you with recommendations and advice on all of the best of Charleston. From arranging a table at the city’s most celebrated restaurants to introducing guests to hidden gems just off the beaten path, Planters Inn’s service staff strives to anticipate your every need.

This meticulous attention to our guests’ comfort has earned Planters Inn critical acclaim and a number of accolades, including the 2006 Andrew Harper Hospitality award and multiple years listed as one of America’s top hotels according to Conde Nast magazine. As a Relais & Châteaux member hotel, our superior level of service places us in a class above the rest.

Business Class

Conveniently located just steps from the concierge, our business center offers laptops with complimentary Internet access. This open, user-friendly space has an L-shaped desk with two work stations and an assortment of office supplies. Here guests can enjoy the privacy of a personal office and a variety of reading materials on two handsomely designed custom bookshelves.

Creative Regional Cuisine, Served with Style

Planters Inn’s own Peninsula Grill is an award-winning restaurant that stands out among the city’s celebrated culinary delights. While dinner at Peninsula Grill is always a treat, our guests can enjoy breakfast there as well:

Gourmet Continental Breakfast (available for $10)
Signature Breakfast (made to order for $16)

Room service is available for our Continental breakfast buffet and for the dining room menu (upon request).

While at Peninsula Grill, be sure to sample our extensive wine list, winner of a Wine Spectator Award of excellence and easily among the most celebrated and comprehensive wine programs in the region. Also, check out our award winning menu to view our current delectable offerings. For a meal at the Peninsula Grill or one of the many nearby restaurants, our concierge will gladly arrange restaurant reservations so you can focus on your evening out.

Let Us Spoil You …

Savor our complimentary orange spice tea, served daily in the parlor with delicious, fresh apples. There is also complimentary coffee service in the parlor each morning and evening.

Retreat to your room after dinner and enjoy our nightly turndown service, with fine chocolate and a weather card for easy activity planning the following day.

For added ease during your stay, our 24-hour valet parking (available for a nightly fee) is convenient and prompt.

Whatever You Need

Our concierge is available to handle every request. We are able to make tour arrangements for you to explore the city by bus, carriage, or on foot. We can also recommend and schedule private tour guides for an unforgettable experience of the historic district, plantations or neighboring towns. From fishing charters and championship golf courses to exhilarating helicopter rides or an afternoon of parasailing — you name the experience, and we will make all of the arrangements for you.

Our location in the heart of Historic Charleston lets you enjoy the Old World luxury of Charleston’s finest boutique hotel in concert with such modern conveniences as high-speed wireless Internet access. More than beautiful accommodations, we offer an unparalleled guest experience.

Affiliates

To enhance your stay at the Planters Inn, we affiliate with organizations and vendors who offer the world's finest products and services. Here's a sampling of the company you'll keep.